Terms &Conditions.

1. Service Agreement & Booking.

All service orders become binding once payment has been processed and booking is confirmed. Submitting payment confirms the Customer’s acceptance of these Terms in full.

• Payment is due before delivery. No rental is dispatched until payment clears.
• Accepted payment methods are listed at checkout and include major credit and debit cards.
• By providing a payment method, the Customer authorizes Redline Hauling to charge that card for the base rental, plus any overages, extensions, damage charges, or additional disposal fees incurred during the rental.
• Any billing dispute must be submitted in writing within 30 days of the charge date to allow for review and resolution.

2. Rental Terms.

Redline Hauling offers 3-day and 7-day standard rental periods. Contractors and long-term projects are accommodated on a custom schedule — call (614) 706-2689 to discuss extended rental arrangements.

Rental Extensions

Additional rental days are billed at $20.00 per day. Extension requests must be submitted at least 48 hours before the rental period ends. Failure to request an extension in time may result in a pickup being scheduled without notice.

Empty-and-Return Service

Need the bin emptied and returned mid-rental? A fee of $200.00 per trip applies. This covers the haul, disposal, and return delivery.

Same-Day & Emergency Service

Same-day and emergency deliveries may be available depending on route availability and equipment. Additional fees may apply for rush scheduling, weekend service, or after-hours delivery. Standard hours are Monday–Friday 7:00 AM – 7:00 PM and Saturday 7:00 AM – 12:00 PM EST.

3. Cancellation Policy.

To avoid the cancellation fee, contact us at least 24 hours before your scheduled delivery by calling (614) 706-2689 directly so we can update the route in real time.

Cancellations made after the truck has been dispatched will be charged the full cancellation fee regardless of reason.

4. Delivery & Pickup.

Redline Hauling strives for on-time delivery and pickup. Delays caused by weather, traffic, road conditions, equipment issues, or other unforeseen circumstances may occasionally occur and do not constitute a breach of service.

Wasted Trip Fee

• Locked gates or inaccessible location
• Blocked driveway or insufficient clearance space
• Incorrect delivery address provided by the Customer
• Customer refusal at scheduled pickup time
• Dumpster overfilled with debris above the top rim
• Unsafe loading conditions or blocked access at the time of pickup

The Customer is responsible for ensuring safe, clear, and unobstructed access for delivery and pickup at all times throughout the rental period.

5. Weight Limits & Overages.

For safety and landfill compliance, the following weight limits apply to each dumpster:

Overage charges are billed to the card on file after the bin is weighed at the landfill. Actual weight determines the final charge. The Customer is responsible for monitoring the weight of disposed materials throughout the rental period.

6. Prohibited Materials & Fees.

The following items are strictly prohibited from Redline Hauling dumpsters to comply with landfill regulations and safety requirements. If prohibited items are found, additional disposal, contamination, handling, or sorting fees will apply — and the bin may be removed immediately without refund.

Items Requiring Prior Approval

The following may be accepted with prior approval and may result in additional disposal charges. Call before booking if your project involves any of these:

• Large furniture items or oversized household appliances
• Significant quantities of heavy materials (concrete, dirt, brick)
• Specialty or mixed-waste loads

Contact us at (614) 706-2689 or info@rlhauling.com before booking if you are unsure about your materials.

7. Acceptable Materials.

The following are approved for disposal in Redline Hauling dumpsters:

8. Placement & Property.

The Customer is responsible for providing a flat, stable, and accessible placement surface with adequate clearance from vehicles, trees, overhead wires, and structures. If a dumpster is placed on a public street, sidewalk, or right-of-way, the Customer is responsible for securing any required permits.

Loading rules: dumpsters must be loaded by hand only. Loading with heavy equipment (excavators, skid steers, front-end loaders, etc.) is strictly prohibited. Any damage to the dumpster or surrounding property caused by equipment loading is the Customer’s full financial responsibility.

Contents must not extend above the top rail of the dumpster. Overfilled bins will not be hauled until the Customer removes the overflow. A wasted trip fee applies if we arrive and cannot haul due to overfill.

9. Liability & Indemnification.

The Customer agrees to indemnify and hold harmless Redline Hauling & Rentals LLC, its owners, employees, and agents from any claims, damages, costs, or liabilities arising from the Customer’s use of our services, materials placed in our equipment, or the Customer’s failure to comply with these Terms.

To the maximum extent allowed by Ohio law, Redline Hauling’s total liability for any claim is limited to the amount paid for the specific service in question. We are not liable for indirect, incidental, consequential, or punitive damages.

10. Governing Law.

These Terms are governed by the laws of the State of Ohio. Any dispute arising from these Terms or our services will be resolved in the state or federal courts located in Franklin County, Ohio. Both parties consent to the jurisdiction of those courts.

Before filing any legal action, both parties agree to first attempt resolution by good-faith written negotiation for at least 30 days.

11. Updates To These Terms.

Redline Hauling may update these Terms from time to time to reflect changes in service, pricing, or law. The current version always lives on this page with the latest revision date at the top. Continued use of our services after an update constitutes acceptance of the revised Terms.